Device Repair

Choose Your Device

Select a device to start your repair request.

Choose your model

Select the exact model of your device.

What needs repairing?

Your Details

We confirm the price and estimated repair time before starting any work.

How it works

Choose your device, model and the problem above, then send your details. MASRI reviews your request and replies with the next steps. A submitted request is not a confirmed booking, a final price or a guarantee that a part is in stock.

Pricing, parts and appointments

Prices and turnaround times depend on the exact model, fault, inspection and parts availability. We confirm the price, part type, estimated turnaround and any warranty terms before you approve a repair. An appointment is confirmed only after MASRI explicitly confirms it.

Drop-off or shipping

Discuss the handover method with us first. Please do not ship your device or visit without a confirmed appointment, and wait for individual instructions.

Receiving address, only after confirmation:
MASRI
Jonckbloetplein 42
2523 AS The Hague
The Netherlands

Protect your data

Back up your device where possible. Never send device passcodes, Apple Account or Google passwords, payment details or other sensitive login information.